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Us Nails

+1 712-255-6811
3533 Singing Hills Blvd, Sioux City, IA 51106 United States of America
Open Today: 10:00 AM - 08:00 PM

Best PlaceJuice Reviews

I got my nails done here for my wedding. I got a full acrylic set, and they are perfect. The nail tech who did them adjusted the length perfectly, let me pick between three different Pearl nail polish options to make sure I got the perfect color for my wedding, and was very patient and friendly the entire time.
OPEN Reviews (45)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Quick Facts About Us Nails

The Us Nails place has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the establishment.
One of the strengths mentioned is the excellent service provided by the nail technicians. In the first comment, the customer had a positive experience, stating that the nail tech was patient, friendly, and adjusted the length of the acrylic nails perfectly. This indicates that the staff at Us Nails place are skilled and attentive to customer preferences, ensuring a satisfactory outcome. Additionally, the comment mentions the availability of multiple options for nail polish colors, indicating a good range of choices for customers.
However, the negative comments highlight several weaknesses of Us Nails place. In one instance, a customer complained about the rushed service and lack of attention to detail by the nail technician. The individual claims that the nail tech did not ask about nail length or shape preferences, and even answered a FaceTime call while doing the customer's nails. This reflects poor professionalism and a lack of focus on delivering quality service.
Another customer mentioned that they paid $55 for a fill, but the results were described as "ugly." The individual also expressed dissatisfaction with the rushed service and the lack of straight lines in the polish. This highlights a lack of attention to detail and quality control at Us Nails place, as well as a disregard for customer satisfaction.
Another weakness mentioned is the issue of inconsistent policies and customer service. One customer experienced a problem regarding the use of a loyalty card. The customer claimed that the establishment did not honor their card, despite honoring the same card for their friend just moments before. This inconsistency in policy demonstrates a lack of organization and a disregard for customer loyalty. This incident also highlights a lack of flexibility in addressing customer concerns, as the customer's request for a new card or temporary honor of the existing card was denied.
In terms of price and value, one customer mentioned that Us Nails place offered a decent manicure and pedicure at a lower cost compared to a nearby competitor, Amy Nails. This indicates that Us Nails place provides value for money and is competitive with other establishments in terms of pricing.
However, another customer mentioned that the quality at Us Nails place is not always the best and that the staff may not always be super friendly. This suggests a lack of consistency in both service quality and customer service, which may be a weakness for Us Nails place.
Despite the weaknesses mentioned, there are also positive comments from satisfied customers who have had consistently positive experiences at Us Nails place. This indicates that the establishment is capable of delivering excellent results and providing a great overall experience for some customers.
In conclusion, Us Nails place has strengths in terms of skilled and attentive nail technicians, a good range of nail polish options, and competitive pricing. However, weaknesses include rushed service, a lack of attention to detail, inconsistent policies, and possible variation in service quality and customer service. To improve, Us Nails place should focus on consistency, professionalism, and addressing customer concerns effectively.


Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 02:00 AM - 05:00 PM

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